Our Policy

By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability.We reserve the right to cancel any order up to the point of delivery.Orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions. Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:

  1. The product you ordered is out of stock;
  2. Our inability to obtain authorisation for your payment;
  3. We have identified a pricing or product description error;
  4. There is a system or procurement failure;
  5. Failed customer validation checks.
  6. When you place an order on our website we will email you an acknowledgement detailing the product you have ordered. This email is not an order confirmation or order acceptance.
  7. Acceptance of your order and the completion of the contract between you and Lady Style will take place when your order has been dispatched.We will email you when your order has been dispatched. We reserve the right to dispatch multiple orders separately.
  8. In the case of collect in store orders, acceptance of your order takes place when we email you to collect the order.
  9. Dispatch times may vary according to availability and any guarantees, warranties or representations made as to delivery times are limited to The Republic of Ireland and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request or bid and that there are sufficient funds to cover the cost of the goods. It is your responsibility to inform us of any changes to these details as soon as possible. All prices advertised are subject to changes.

    Returns Policy

    If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 14 days of receipt. We will issue a full refund on full price items (excluding original delivery charge) on receipt, or exchange the item for a different size/colour if preferred.

    Sale Items.

    We do not exchange clothing purchased on the sale.

    Procedure

    Prior to posting, you must contact the shop via email [email protected] or phone 0830216656 with your order number for a returns number.

    Post your return to:
    Lady Style

    1 Main Street, Ballyconnell,

    Co Cavan H14EY03
    Ireland

    All returns should be processed within 7 working days. If you do not hear from us within this time frame then please track your item and if it shows that it was received then please contact our customer care team as there may be a reason we could not contact you or an issue with the return.

    Please note:
    The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
    The cost of returning the item to us is your responsibility.
    This returns policy does not affect your statutory rights.
    *Note: when trying on items of clothing, please ensure that you are not wearing perfume/aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.

    Payment
    If you are paying by credit or debit card, we will carry out a standard pre-authorisation check on your card upon receiving your order to ensure there are sufficient funds to settle the transaction. Goods will not be despatched until the pre-authorisation check is complete and authorisation has been provided by the card issuer. Ladystyle.ie is not responsible for any failure of the card issuer to provide authorisation and will not ship your order until authorisation has been received by Ladystyle.ie By placing an order you confirm you are the authorised card holder.

    We will charge your card when your order is confirmed.

    Ladystyle.ie aims to provide you with a safe, reliable shopping experience. We therefore support Verified by Visa and MasterCard SecureCode, which have the same principles as Chip & Pin, and which help to protect your card against unauthorized use. If your bank or card issuer has adopted this programme, you may receive a Verified by Visa or MasterCard SecureCode verification page when you are shopping on the website. If you are not presented with the page but wish to register for the programme to improve the security associated with your card, please contact your bank directly, or search for Verified by Visa or MasterCard SecureCode on the Internet for more information. If you are prompted with a Verified by Visa or MasterCard SecureCode screen, and you choose not to register, your card issuer may not allow your order to be processed on that card. If this occurs, you will be asked to provide a different payment method to complete your purchase.

    We also use PayPal as a secure method of processing payments for orders placed. PayPal terms and conditions apply. All credit/debit card payments are subject to validation and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will either cancel your order or seek payment by an alternative method. If this should result in a delay in dispatching your goods, we cannot be held responsible.

    Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

    During the checkout process, we may use the information you provided to detect and prevent fraudulent activity. In so doing, we may disclose your address and postcode, as well as other information about your order, to third parties to perform that validation. Any disclosure of your information is done securely and you will never receive any marketing solicitation as a result of the information provided.

    We take reasonable care to safeguard against unauthorised parties accessing your order information. However, we shall not be held liable for any loss caused by a third party accessing the data you’ve provided while using the website. We shall not be held liable to any person for any loss caused by the use of any of the information contained in or displayed on the LSS website. For additional information please see our Privacy Policy.

    Cancellation
    Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. Please see our Delivery page on how to return your goods.

    Passing of Property & Risk
    We will retain legal ownership of all items until full payment has been made by you, and the payment has been received by us. Legal ownership of the items will immediately revert back to us if we refund any payment to you.

    Links to Third Parties
    We are not responsible for the content of any offsite websites linked to or from our Website. Links appearing on our website are for convenience and not an endorsement by us. We are not responsible for any website links to or from our Website, and offer no warranties for the content, products or services offered by these linked websites.

    Governing Laws
    Any purchase or refund made on this website will be subject to Irish Law and you shall agree to the exclusive jurisdiction of the Irish courts.

    Lady Style Team